Page Comparison

Your ViViPOS Distributor can assist you using the 'Remote Help' Function via ViViConnect 

This will allow them to control your ViViPOS terminal remotely over the Internet. (you will need to have your ViViPOS connected to the Internet to access this function)

It is an awesome way for your Distributor to give remote training or rectify issues.

1. Main Screen
   

Image Removed

1. Image Added

2. Select 'Tools' icon
   to enter the Control Panel

   Image Added

3. Control Panel
   
   Image Added

...

1. Select the 'ViViConnect Settings' icon
   to enter the ViViConnect Settings Area

...

1. Image Added

...

1. Remote Help
   Image Added
2. Select the 'Remote Help' icon

   Image Added

3. Click the 'Next' button

1. Image Added
   
2. Ring your Original Place of Purchase  and quote your 'Service Code'

...

1. Image Added
   
2. Once you no longer require assistance
   simply press the 'Terminate Remote Assistance' button and the connection will be cut off

...