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Locate

Your ViViPOS Distributor can assist you using the '

ViViConnect Settings' module in the System Admin section of the 'Control Panel Screen'

Remote Help' Function via ViViConnect 

This will allow them to control your ViViPOS terminal remotely over the Internet. (you will need to have your ViViPOS connected to the Internet to access this function)

 

It is an awesome way for your Distributor to give remote training or rectify issues.

 

 

 

Main Screen

Control Panel

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Select 'Tools' icon
to enter the Control Panel

Image AddedSelect the 'ViViConnect Settings' icon
to enter the ViViConnect Settings Area

 

 

 

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Select the 'Remote Help' icon

Click the 'Next' button

 

Ring your Original Place of Purchase  and quote your 'Service Code'

 

Once you no longer require assistance
simply press the 'Terminate Remote Assistance' button and the connection will be cut off