Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 5 Next »

Your ViViPOS Distributor can assist you using the 'Remote Help' Function via ViViConnect 

This will allow them to control your ViViPOS terminal remotely over the Internet. (you will need to have your ViViPOS connected to the Internet to access this function)

 

It is an awesome way for your Distributor to give remote training or rectify issues.

 

 

 

Main Screen

Control Panel

Select 'Tools' icon
to enter the Control Panel

Select the 'ViViConnect Settings' icon
to enter the ViViConnect Settings Area

 

 

Select the 'Remote Help' icon

Click the 'Next' button

 

Ring your Original Place of Purchase  and quote your 'Service Code'

 

Once you no longer require assistance
simply press the 'Terminate Remote Assistance' button and the connection will be cut off

 

  • No labels