POS Now Knowledge Base
General Inquiries
Receipt Printers
Barcode Scanners
- Are the item quantities on your website accurate? I am after 10 trays but your stock only shows 5 available?
- Can I pick up my items from your St Leonards Office?
- Do you allow pick up's from your St Leonards office?
- Do you price match?
- Does the online store pricing include GST?
- How can I place an order?
- How will the product be packaged?
- I am after a point of sales product that you don’t have listed on your website, will you be able to source it for me?
- I am having troubles placing my order online, what’s the best way to place an order? I need my items urgently.
- I want to buy a bunch of bulk items can you do a special price?
- International Orders
- Is there a shop front/office I can visit in order to see the items?
- Is there a shop front/office I can visit in order to see/purchase the items?
- What are your postage fees?
- What courier companies do you use for international shipments?
- What courier companies do you use to send items out domestically?
- What Courier company do you use?
- What Couriers are used for International Orders?
- What is the Estimated Time of Arrival (ETA) for my item/s?
- What is the procedure for a warranty replacement?
- What payment options do I have available?
- When will my order be dispatched?
- Why can you not ship to PO Box?
- What label printer can I use with my Vend Software?
- Printer Drivers
- What Receipt Printer is compatible with Vend Software on a MAC or PC?
- Change Epson Printer Language
- What printer can I use with my VEND Software?
- Epson Printer Drivers
- My Epson TMT82II printer was not detected by my Computer.
- What is the cheapest receipt printer you stock?
- What printers are the indelible ink ribbons (wet strength ink ribbons) used with?
- I am currently using MYOB Retail Software and have purchased an Epson TMT81 printer from you. I cannot find my printer listed under “printers”.
- Does the Epson TM-T20 have a RJ11/RJ12 port for the Cash Drawer?
- How can I get my POSNow Thermal Receipt Printer (PN-SIN-P11) to work on Windows 8?
- What Receipt Printer is compatible with Vend Software on iPAD?
- What printer I compatible with Kounta Software on iPAD?
Cash Drawer & Accessories
Paper Rolls
NFC Products & Consumables
- I'm looking to buy the USB trigger module. Is there a command that will open the drawer without having to open the POSNowCashDrawer application directly? (ie. in CMD POSNowCashDrawer.exe -COM9)
- Is the Cash Drawer/ Trigger bundle MYOB compatible?
- Is the USB trigger connected to the PC via a USB Port?
- Configuring your Cash Drawer to open using an Epson Printer in Windows
- Is the POSNow Serial/USB Trigger compatible with my software?
- Is software required to operate a Electronic Cash Drawer?
- Are there Windows 8 drivers for the USB Trigger Module for Cash Drawers?
- We are operating a fundraiser and a sporting event for a local school, we require an easy to use Cash Drawer, What are your recommendations?
- How do the Touch Series Cash Drawers work?
- I lost the keys to my Cash Drawer; do you provide replacement keys/locks?
- I am interested in one of your POS Bundles - however I would like to purchase a smaller drawer then the one included. Am I able to swap the drawer for a small size?
- I am looking to by a Under Counter Manual Cash Drawer. What is the cheapest option available?
- What is a RJ11/RJ12 Cable?
- Can your POS Bundles be bought with different size drawers than the ones included?
- What type of Cash Trays do you stock?
- What is your smallest Cash Drawer?
- Where do I send my faulty Cash Drawer to?
- Do I need software to trigger my Cash Drawer to open?
- What Cash Drawer is compatible with Vend Software on iPAD?
- What Cash Drawer is compatible with Kounta iPAD Software?
- How do I connect my Cash Drawer to my printer?
- My USB/Serial trigger stopped working.
- Will my Cash Drawer be compatible with my software?
- What Cash Drawer works with iPAD?
Ink Ribbons